e*Message Wireless Information Services Deutschland GmbH, Berlin, Germany


e*Message provides civil protection alerting services in close cooperation with numerous partners, including the German Federal Office of Civil Protection and Disaster Assistance (BBK), the German Firefighters’ Association (DFV), the Fraunhofer Institute for Open Communication Systems (FOKUS), and innovative leaders in the smoke alarm industry. For years e*Message has been the only mobile network operator connected to Germany’s national satellite-based early-warning system, SatWaS. Find more detailed information regarding population warning on our e*Warn website (in German).

Contact: Carsten Hofmann, Head of Products, e*Message W.I.S. Deutschland GmbH, Schönhauser Allee 10-11, 10119 Berlin, Germany; phone: +49-30-4171 0; e-mail:

Fraunhofer-Institut für Offene Kommunikationssysteme FOKUS, Berlin, Germany

Logo Frauenhofer FOKUS    Michael Klafft

Founded in 1988, the Fraunhofer Institute for Open Communication Systems (FOKUS) is researching and developing demand-orientated solutions for partners in industry, research and public administration. It supports innovative processes from the original concept to the (pre)product in companies and institutions. The research fellows of  Fraunhofer FOKUS' competence center ESPRI have conducted several applied research projects in the field of early warning and alerting systems, one of which evolved into the largest commercial weather warning system in Germany, with several hundred thousand subscribers. Furthermore, Fraunhofer FOKUS offers multi-hazard, multi-channel alerting solutions for disaster management agencies as well as private and public enterprises. Please visit our website.

Contact: Prof. Dr. Michael Klafft, Project Manager, Competence Center Electronic Safety and Security Systems for the Public and Industries (ESPRI), Fraunhofer-Institut für Offene Kommunikationssysteme (FOKUS), Kaiserin-Augusta-Allee 31, 10589 Berlin, Germany; phone: +49-30-3463 7548; fax: +49-30-3463-99 7548; e-mail:

Nederlands Instituut Fysieke Veiligheid, Arnhem, The Netherlands 


The Netherlands Institute for Safety (NIFV) plays a supporting, encouraging and guiding role as an authoritative centre of expertise in preparing professionals for emergencies and disasters. We develop expertise, contribute to the professional development of fire, emergency medical and crisis management services, and thereby enhance physical safety. Please visit our website.

Contact: Dr. Jos Post, Nederlands Instituut Fysieke Veiligheid, Kemperbergerweg 783, 6816 RW Arnhem, The Netherlands; phone: +31-26-355 2336; e-mail:

Dipartimento Regionale della Protezione Civile, Presidenza Regione Siciliana, Italy

 Logo SIC    

The Sicilian Regional Department of Civil Protection has been operating in the field of forecast, prevention and management of emergencies from many years. Today the agency is an essential body with several different civil protection tasks. The Messina office consists of five operational units and about 60 working units, which are responsible for mitigating seismic, hydro-geological, volcanic, wildfire and industrial risks. As a result of the numerous emergencies that have taken place in recent years, the Messina office has aquired a wealth of experience in crisis and disaster management. This experience has helped to develop forecast and prevention activities (including collaboration with the Civil Council, the province, municipalities, universities, and other local government agencies), and have reinforced the culture of civil protection both in government and among the population. The Sicilian Regional Department of Civil Protection has achieved an in-depth knowledge of alerting processes and procedures. Due to the geological and meteorological conditions of the Region, the Department has gained particular expertise on alerting and management for large-scale disasters such as earthquakes, volcanic eruptions, mudslides, flash floods, and major brush fires. Please visit our website.

Contact: Ing. Bruno Manfrè, Dipartimento Regionale della Protezione Civile, Presidenza Regione Siciliana, Via dei Mille is. 87, 98123 Messina, Italy; phone: + 39-090-651 2467; mobile: +39-335-712 6829; or Ing. Concetta Marletta, mobile: +39-335-760 7530; fax: +39-090-292 6986; e-mail:

sine-Institut gGmbH, Munich, Germany

  Dr. Kerstin DresselPatricia Pfeil

The sine institute was founded in Munich in 1999 as a research SME in the social sciences. Sine has performed extensive research on risk issues in national and international contexts. Studies in recent years have focused on public risk perception and on risk and crisis communication strategies of risk management agencies and stakeholders in regard to health, social, environmental and other risks. Please visit our website.

Contact: Dr. Kerstin Dressel, sine-Institut gGmbH, Lilienstrasse 3, 81669 Munich, Germany; phone: +49-89-6937 2177; e-mail:

Thales Service SAS, Neuilly-sur-Seine, France


With operations in 50 countries and 68,000 employees, the Contractor THALES is a global technology leader for the aerospace, space, defense, security and transportation markets. Building on proven capabilities in large-scale software systems, THALES is stepping up to the security challenges of its customers in an increasingly interconnected, technology-driven world. Civil and military systems benefit from many of the same technologies and innovations. ThereSIS is one of the main THALES security research laboratories and has developed a specific strand of research on Emergency Management Information Systems / Crisis Management and Human Behavior Modeling. Our work focuses on: Interoperability, Scalability, Resilience, Fast deployment, Adaptability to doctrines and organizations.

Contact: Jean-Benoît BONNE, Thales Services SAS Theresis, Campus Polytechnique, 1 avenue Augustin Fresnel, 91767 Palaiseau Cedex, France; phone: +33 1-69-41-59-83; e-mail:


UBIMET GmbH, Vienna, Austria


UBIMET, based in Vienna, is the largest private provider of meteorological services in Austria. The company's main area of expertise is in developing forecast models and issuing weather forecasts and storm warnings with high temporal and spatial resolution, and in preparing data and forecasts tailored to customer requirements. UBIMET operates the Storm Centre (, which issues forecasts and warnings using the unique concept of small-scale, individually determined meteorological regions. The success of the Storm Centre in Austria (with some 400,000 private customers and 65% of Austrian communities) has led to its expansion in Central Eastern Europe. Since 2008 UBIMET has served some 200,000 private customers in Hungary, Poland, Romania, Serbia, Montenegro, the Czech Republic, Slovakia and Croatia. Please visit our website.

Contact: Mag. Clemens Naderer, Forschung und Entwicklung, UBIMET GmbH, Donau-City-Straße 11, 1220 Vienna, Austria; phone: ++43 1 263 11 22 572; fax: +43 1 263 11 22 219; e-mail:; or Daniela Knorr; e-mail:

Università di Perugia, Dipartimento Istituzioni e Società, Italy


The University of Perugia includes 11 faculties with more than 30,000 students. The Department of Institutions and Society gathers fifty legal scholars and sociologists in the faculties of Political Science and Communication. The department offers courses in sociology, sociology of communication, political sociology, methodology for the social sciences and the various branches of law. Groups of scholars from the department, coordinated by Prof. Paolo Mancini, have been involved in previous EU-funded projects, including the AIM Project funded under the 6th EU Framework Programme ( and in the Changing Media – Changing Europe project funded by the European Science Foundation (ESF). Please visit our websites: The University of Perugia (in Italian) and Dipartimento Istituzioni e Società (in Italian).

Contact:  Prof. Paolo Mancini, Dipartimento Istituzioni e Società, Università di Perugia, Via Elce di Sotto, 06123 Perugia, Italy; phone: +39-075-585 5409; e-mail:

University of Gothenburg, Sweden

Logo University of Gothenburg   Marina Ghersetti 

The Department of Journalism, Media and Communication (JMG) at the University of Gothenburg is one of Sweden’s leading institutions for social science research on journalism and the media, combining a strong academic tradition with good relations to the media industry. Some overarching research themes are Journalism and Democracy, Media Structure, Media Audiences and Crisis Communication. JMG is also a leading institution for journalism education and media and communication studies in Sweden.

Contact: Marina Ghersetti, Ph.D. Senior Lecturer, University of Gothenburg, JMG – Department of Journalism, Media and Communication, Box 710, 40530 Gothenburg, Sweden; phone: +46-31-786 1215; e-mail:; or Tomas A. Odén, Ph.D. Assistant Professor, phone: +46-31-786 4977; e-mail:

UNIQA Versicherungen AG (Holding), Vienna, Austria

  Margit Konrad

UNIQA, with headquarters in Vienna, is one of the leading insurance companies in the CEE. A compact sales and service network serves 21 markets throughout Europe. The company’s portfolio is well balanced in Eastern and Western Europe. Some 22,000 employees and agents serve about 7.4 million customers with more than 15.3 million policies. In October 2004, we launched the Meteo-Alert service using SMS and e-mail. This service warns our clients against thunderstorms, rain and snowstorms, strong winds, floods, and more. In case of dangerous weather situations, we send a warning by SMS to our participating clients in the affected regions, defined by post codes. The service warns the precisely selected area two to ten hours before the storm. Meteo Alert is a sucessful service of the UNIQA group with some 500,000 subscribers in eight European countries. Since its launch in 2004, we have sent more than 27 million warnings by SMS. Please visit our website.

Contact: Margit Konrad, UNIQA Versicherungen AG, Untere Donaustrasse 21, A-1029 Vienna, Austria; phone: +43-1-211-75 3795; e-mail: